Terms of service
Effective Date: 01 Jan 2026
Welcome to KeepTrue (“we”, “our”, “us”). By using keeptrue.in, you agree to the terms mentioned below. If you do not agree, please do not use our website.
1) Eligibility
By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.
2) Products & Information
We try our best to ensure product images, descriptions, prices, and availability are accurate. However, minor errors may occur. We reserve the right to correct any errors and update information without prior notice.
3) Orders & Acceptance
Your order is confirmed only after successful payment and order confirmation. We reserve the right to cancel any order due to:
- Product unavailability
- Pricing/technical error
- Suspected fraud or misuse
- Incorrect customer details
If your order is cancelled after payment, a refund will be processed as per our refund policy.
4) Pricing & Payments
All prices are shown in INR (₹) and are inclusive/exclusive of taxes as applicable. Payments are processed via secure third-party payment gateways. We do not store complete card details.
5) Shipping & Delivery
Delivery timelines vary by location and courier partner. Delays can occur due to weather, logistics, or unforeseen circumstances. Estimated delivery dates are not guaranteed dates.
6) Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy mentioned below.
7) Intellectual Property
All content on this website including logos, images, product designs, text, and branding belongs to KeepTrue and must not be copied, reused, or distributed without written permission.
8) Limitation of Liability
KeepTrue will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9) Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction .
10) Contact
For support, contact us at:
www.keeptrue.in/contact-us